A new software update for the AB200 is now available for download from the main menu of our website, under Service. Master Board — Version 1.95 The master board over-temperature notification (alarm 0-0-0-24) has been removed from the user interface. Added support for hot water and autosteamer selection management. Display — Version 0.41 The master board over-temperature alarm (alarm 0-0-0-24) is no longer displayed to the user on the home page, but it continues to be recorded

Software Update Available: Vintage TFT Coffee Machines A new software version for Vintage TFT coffee machines is now available for download from the main menu under Support (Software Updates) Firmware versions CPU: V535 R 8.56 → V535 R 8.60 TFT display board: V468 R 10.35 → V468 R 10.46 All newly manufactured machines will be equipped with this software version starting September 1, 2026. New Features Protected access to programming (parameter P197) A new function prevents ac

Starting Friday, July 24, astoriausaparts.com and wegausaparts.com will redirect to our new parts portal at parts.rcwusa.us. If you order parts from us, here's the short version: your login doesn't change, your account doesn't change, and the ordering process doesn't change. Why we're doing this The company started as General Espresso. After joining the Ryoma Group, we rebranded to RCW USA, Inc. (Ryoma Coffee World, Inc.) — but the Astoria USA parts and Wega USA parts website

We're pleased to announce that a new software update for the AB200 machine is now available under Software Updates, in the Service & Maintenance tab on the main menu. Master Board – Version 1.92 This update includes the following fixes: Fixed an issue where the pump could remain blocked at the end of the flush function due to a USB flash drive malfunction Improved USB flash drive management in case of anomalies Improved the initial recognition phase, making it mandatory to co

HLF has pushed out a new software release as of June 22, 2026, and there are a couple of things worth understanding before you update — especially one change to how update files are named that could trip you up if you're not paying attention. How to get the update If your machine is connected to the internet, the new software will come down automatically through the update system. If you'd rather grab it manually, it'll be available on the "Software Updates" link on the menu

Due to a change in supplier and product improvements, new Storm displays have been introduced, please see the updates below: Old Code New Code Serial Number From Which the New Displays Were Installed 18371284 18371324 B03176 18371285 18371325 The good news: The new screens will work on older machines. The strict rule: You must use software version 8.12 or newer on the new screens. If you attempt to update using a USB drive with an older version, it’ll be rejected by t

A new software update has been released for the Tempesta, and Pilot models. For those who wish to update the software on their machines, please see the “Software Updates” link under “Service & Maintenance” in the main menu. Please see the below information regarding the updates: • CPU Board Base > Remains Unchanged • Display Board TFT Renesas > From V437 R 8.13 To V437 R 8.15 • Display Board FTF St > From V645 R 8.13 To V645 R 8.15 These are the main innovations introduce

Dear Distributors and Partners, Hope you're doing well and making the most of the spring season! We just wrapped up an exciting WOC — and the response was incredible. Both the Astoria AB200 and Macap Supra lines generated a lot of buzz and left a strong impression on the show floor. Now we're heading to Chicago for the National Restaurant Association Show, where we'll be showcasing the AB200, the new Macap Supra G Series (Grind-by-weight), and other models. Thank you as alway

Thank you so much for your recent support of the new AB200 line — we really appreciate it! We wanted to share a heads-up regarding a minor issue that has been reported by a few customers: the fuse on some units may have come slightly loose from the holder during transit. The good news is that this does not affect all machines, but we want to make sure you're aware just in case. We've put together a step-by-step video guide that walks through the check — it's a very easy fix.

Dear Distributors and Partners, We are excited to present at the World of Coffee Expo in San Diego (April 10th-12th), the new MACAP Supra Grind by Weight Line Looking forward to seeing you all at the RCW USA booth (1641)! Thank you, Assaad Benabid RCW USA Inc

In observance of Good Friday, our office and warehouses will be closed on Friday, April 3rd. We will be happy to address any inquiries or requests when we return on Monday, April 6th. To ensure timely processing of your parts orders, we kindly recommend placing any NDA, 2ND, or 3-Day orders by 12:00pm on Thursday, April 2nd. We truly appreciate your business and look forward to serving you upon our return. Best Regards, RCW USA, Inc.

As of September 2024, all Astoria and Wega espresso machines produced for the US market ship from the factory with 21 gram deep portafilters as the new standard. This replaces the previous 14 gram configuration used on earlier production. The reference point for this change is serial number B87903 . Machines produced before B87903 shipped from the factory with 14 gram portafilters, which remain the original factory specification listed in the parts book. Machines produced fro

We're excited to share that our Quick Quote Builder has evolved into a full-featured Order Builder, designed to give our partners even more flexibility when planning and placing orders. Whether you're pricing out replacement parts or stocking up on BWT filtration products, the Order Builder lets you do it all from one place — estimate pricing, build quotes, and even add items directly to your cart when you're ready to buy. What's New The Order Builder now features two dedicat

We hereby inform you that as of Monday, February 23, 2026, a new software version will be available in the automatic update system for machines connected to the internet. At the same time, the new software versions will be available for download from the Software Updates link – found under the Service & Maintenance tab. This update will be installed on new machines starting from serial number B97056. The following software versions will be available: 1700 2700 3700 5700

Due to severe winter weather and for the safety of our team, RCW USA will be closed on Monday, February 23. We currently expect to resume normal operations on Tuesday, February 24, weather permitting. All emails, orders, and inquiries received during the closure will be addressed as soon as we return to the office. We apologize for any inconvenience this may cause and appreciate your understanding. For faster processing once we reopen, please ensure your request is sent to th

Hi Valued Partners, Effective February 13 , all legacy parts order request forms currently available on our websites will be officially removed and discontinued . After this date, legacy forms will no longer be accessible. All spare parts orders must be submitted exclusively through our online storefront , please plan accordingly. Existing Customers If you currently do business with us and do not yet have a storefront account, please complete the following steps Go to the sto

We hereby inform you that the steam pipes connecting the boiler to the left and right steam taps have been replaced in Vintage TFT machines. This modification does not affect the performance of the machine but is solely related to an improvement in the assembly and disassembly of the pipes themselves. The installation of these new pipes was introduced starting from serial number B96760. OLD RIGHT TUBE 4952000957 NEW RIGHT TUBE

SUBJECT: SERVICE BULLETIN ASTORIA 03/2026. We hereby inform you that the code for both the base and in-line boiler loading solenoid valves has changed. The new codes are listed in the table below. OLD CODE NEW CODE 4918159003 4918159005 4918162005 4918162010 The solenoid valve with code 498159005 has entered production starting from machine serial number B92230. The solenoid valve code 4918162010 entered into production starting from machine serial number B92227. The new on

A significant snowstorm is expected to impact our region soon, bringing heavy snowfall and challenging travel conditions. Due to safety concerns and potential disruptions, our warehouses are closed today, Monday 01/26. Despite this, our email support team will remain available during normal business hours, from 9 AM to 5 PM EST. Email Support Will Remain Available Although warehouse operations may pause, our email support team will continue to assist customers during regular

We are pleased to provide you with a quick reference guide containing the main functions of the ABB200 machine in a single file. The instructions are divided in the table, distinguishing between machines with displays and machines without displays.